Cancellation Policy

Cancellation Policy

At Tarangg, all orders are processed immediately upon confirmation to ensure timely dispatch and delivery. As a result, we do not accept cancellations under any circumstances once an order has been placed.

We understand that you may occasionally need to make a change. If you wish to update details such as address, size, or contact information, please reach out to our team within a few hours of placing the order, and we will do our best to accommodate the request — provided the order has not been dispatched.

Tarangg reserves the right to cancel an order in the rare event of stock unavailability, quality concerns, or operational limitations. In such cases, the customer will be informed, and a full refund will be issued to the original mode of payment.

We appreciate your understanding and thank you for shopping with us.

Video Call Orders Policy

Orders placed via video consultations, including through platforms such as Facetime, whatsapp or Google meet, are treated as confirmed at the time of booking. Once an order is placed during a video call, it cannot be cancelled under any circumstances.

Please note that no discounts or promotional offers are applicable on products purchased through video calls.

Due to the nature of live inventory and high demand, we are unable to hold or reserve items shown during video consultations. All products remain available for purchase to other customers until full payment is received. We encourage prompt decision-making to avoid disappointment.

Products purchased via video call will be eligible for return or refund only in the event of a manufacturing defect, subject to verification and our Returns Policy guidelines.

Accessories are strictly non-returnable and non-refundable.

We request customers to make video call purchases thoughtfully, as these are considered final sale transactions.

Order Delay - Cancellation Policy

At Tarangg, every garment is crafted with precision and care. Due to the complexity involved in production, there may be instances where a product does not meet the expected finish or design output. In such cases, we may reach out to you for feedback or approval, which may lead to a delay in dispatch.

If our tailor experts observe that the measurements provided are inconsistent or inaccurate, they may contact you to reconfirm the sizing. The time taken to recheck and receive updated measurements can also cause a delay in the order timeline.Please note that orders cannot be cancelled once the tailoring process has begun, regardless of the time taken. Delayed items are not eligible for cancellation. If there is a delay, our team will notify you, and you will have the option to exchange the item for another product currently available in stock, subject to availability and price adjustment if applicable.

We thank you for your understanding and for supporting a slow fashion process built on quality craftsmanship